Terms & Conditions

Please read these terms and conditions carefully before using our services. They govern your access to and use of the platform.

Effective Date: June 2026

Last Updated: June 2026

Welcome to Keeraya, a marketplace platform owned and operated by Deera Info System Pvt. Ltd. ("Company", "we", "our", or "us"). Keeraya enables users to buy, sell, and rent products through individual seller stores.

By accessing or using the Keeraya mobile application, website, or related services, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our services.

1. Eligibility

You must be at least 18 years old to use Keeraya.

By registering, you confirm that the information you provide is accurate and complete.

You are responsible for maintaining the confidentiality of your account and OTP verification.

2. User Accounts

To access certain features, users must register using a valid mobile number and OTP verification.

You agree to:

Provide accurate and updated information.

Keep your login credentials secure.

Be responsible for all activities under your account.

Notify us immediately if you suspect unauthorized access.

3. Marketplace Services

Keeraya provides a digital marketplace where users can:

Buy products

Sell products

Rent products

Manage their own seller stores

Keeraya acts only as a technology platform connecting buyers and sellers and is not the owner of products listed by users unless specifically stated.

4. Seller Responsibilities

Sellers agree to:

Provide genuine and legal products.

Ensure product descriptions and images are accurate.

Display correct pricing and availability.

Deliver products or rental items as promised.

Comply with all applicable laws and regulations.

Sellers are solely responsible for the products they list.

5. Buyer Responsibilities

Buyers agree to:

Provide accurate delivery information.

Make payments using authorized payment methods.

Use purchased or rented products lawfully.

Review product details before placing an order.

6. Prohibited Activities

Users must not:

Upload illegal, counterfeit, stolen, or prohibited products.

Post misleading or false information.

Violate intellectual property rights.

Engage in fraud or deceptive activities.

Attempt unauthorized access to the platform.

Upload viruses, malware, or harmful code.

Abuse, harass, or threaten other users.

Violation of these terms may result in suspension or permanent termination of your account.

7. Payments

Payments are processed through secure third-party payment gateways.

Keeraya does not store your complete payment information.

Applicable taxes, service charges, or platform fees may apply where required.

8. Orders, Rentals & Cancellations

Buyers should carefully review product details before placing an order.

Sellers are responsible for fulfilling accepted orders.

Rental duration, deposits, and return conditions are determined by the seller unless otherwise stated.

Cancellation and refund eligibility may vary depending on the seller's policy and applicable laws.

9. Intellectual Property

All trademarks, logos, designs, software, text, graphics, and other platform content are the property of Deera Info System Pvt. Ltd. or their respective owners.

You may not copy, reproduce, distribute, or modify any platform content without prior written permission.

10. User Content

Users retain ownership of the content they upload.

By uploading content, you grant Keeraya a non-exclusive, worldwide, royalty-free license to display, store, and use such content solely for operating and promoting the platform.

Users are solely responsible for the legality and accuracy of their uploaded content.

11. Privacy

Your use of Keeraya is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Limitation of Liability

To the maximum extent permitted by law:

Keeraya acts only as a marketplace platform.

We do not guarantee the quality, safety, legality, or authenticity of products listed by sellers.

We are not responsible for disputes arising between buyers and sellers.

We are not liable for indirect, incidental, or consequential damages resulting from the use of our services.

13. Suspension & Termination

We reserve the right to suspend or permanently terminate any account that:

Violates these Terms.

Engages in fraudulent activities.

Misuses the platform.

Violates applicable laws.

14. Changes to These Terms

Deera Info System Pvt. Ltd. reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published within the application and/or on our official website. Continued use of Keeraya after such updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of Keeraya shall be subject to the exclusive jurisdiction of the courts located in Lucknow, Uttar Pradesh, India.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Company Name: Deera Info System Pvt. Ltd.

Application Name: Keeraya

Email: info@keeraya.com

Address: Lucknow, Uttar Pradesh, India

© 2026 Deera Info System Pvt. Ltd. All Rights Reserved.