Privacy Policy
Review our privacy practices and learn how we collect, use, and protect your information.
Privacy Policy
At Keeraya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use the Keeraya mobile application and related services.
Information We Collect
We may collect personal information such as your name, mobile number, email address, profile details, location information, and account credentials when you register and use our platform.
We may also collect product listing information, transaction details, chat communications, device information, and usage data to improve our services and provide a better user experience.
How We Use Your Information
The information collected is used to create and manage user accounts, facilitate buying, selling, and rental transactions, process orders, provide customer support, and improve platform performance.
We may also use your information to send notifications, service updates, security alerts, promotional communications, and important account-related information.
Location Information
Keeraya may access your location to help you discover nearby products, sellers, and rental opportunities. Location data is only used to enhance marketplace functionality and user experience.
Information Sharing
We do not sell your personal information to third parties. Certain information may be shared with buyers, sellers, service providers, or legal authorities when necessary to facilitate transactions, comply with legal obligations, or protect platform security.
Seller and Business Information
Information provided by sellers and businesses, including business profiles, product listings, pricing, and rental details, may be publicly visible to users of the platform for marketplace purposes.
Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online platform can guarantee complete security.
Data Retention
We retain your information for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce our policies.
User Responsibilities
Users are responsible for maintaining the confidentiality of their account credentials and for all activities performed through their accounts.
Cookies and Analytics
We may use cookies, analytics tools, and similar technologies to understand user behavior, improve functionality, and enhance the overall experience of the platform.
Third-Party Services
Keeraya may integrate with third-party payment providers, communication services, analytics platforms, and other service providers. Their use of information is governed by their respective privacy policies.
Children's Privacy
Keeraya services are intended for users who are at least 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the platform after updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Email: support@keeraya.com
Phone: +91 XXXXXXXXXX